VA Services - what can we do for you?

I imagine that after 4+ years of studying to become a Nutritional Therapist (or other wellness practitioner), you thought you'd simply go out into the world and start working with your ideal clients. Did you ever think you'd have this much organising to do just to keep your business afloat?

All those emails, scheduling appointments, reports to type, functional tests to order and analyse, GPs and other professionals to liaise with — let alone maintaining your website, blog posts, newsletters and social media. And you've got your own health to think about too!

If you simply don't have enough hours in the day, or the time or inclination to learn the technology that could help you, you've come to the right place.

When I studied to become a Registered Nutritional Therapist, I think I was the only student in my cohort more excited about business set-up than working with clients! Alarm bells probably should have rung then — maybe I should have started this business years ago — but you live and learn. The experience of running my own successful NT business is exactly what gives me the knowledge to help others now.

setting you up

Whether you're newly qualified or you've been working with paper forever, we can get you set up with the practice management software you need. We have good experience with Practice Better, Function 365, Swandoola, Practice Pal and Nutri Admin (and are happy to learn others), and can advise on what will work best for you. We can also set up your invoicing, update your website, and introduce an online booking system — in one case, we transferred 20+ years' worth of paper client data into a shiny new online practice management system!

If you're starting from scratch, we can even help set up your bank account, accounting software, email and CRM system — the list goes on. Getting the logistics and background set-up right from day one means a far more streamlined business in the long run — more time for clients, and more income for you.

clinic coordination

Once you're up and running, we can help keep the day-to-day of your clinic ticking over smoothly. This includes managing your appointment diary, coordinating with clients around rescheduling and follow-ups, keeping your client records and case notes organised, handling routine correspondence, and liaising with GPs, labs and other professionals on your behalf. Our goal is to make sure nothing slips through the cracks, so you can walk into every client session fully prepared and focused.